Posts Tagged ‘ad agency New York’
Posted by Scott Dunn on April 20, 2009
Here’s the marketing outrage of the year. The Port Authority of New Jersey and New York has changed the name of the new signature building at the 9/11 terrorist strike from “The Freedom Tower” to “WTC I.”
Why? Because the word “freedom” makes it hard to sell, they say. They are trying to find tenants for the 1776 foot office/monument, and its tough sledding. But the rumor has it that China has popped for about three floors. Did China insist on the change? Why should they object? Are they afraid of the word? Or of the concept?
To me, “WTC I” invokes sad memories. It makes me think of bad, past days. Dark days of heroism, grief, and, yes, terrorists. But “Freedom” is inspirational and looks forward to days of light, progress and joy.
The old Twin Towers were not a raging success. I don’t think their occupancy was ever that great; I don’t know why. Maybe the new building will have a curse on it, and be hard to rent no matter what name it bears. If I were a salesman for the project, I know I’d rather be selling freedom than a tombstone.
There will be a brief chapter in my new textbook called “Courageous Marketing.” It will cover brands that survived the recession by plowing forward. It will describe the guts of taking uncertain paths. It will honor those who are single minded, despite pressure to diversify. It will not include the chicken-hearted politically correct sycophants like the Port Authority of New Jersey and New York.
The climate these days is to decry the greedy capitalists. The ones who make profits on the backs of the needy unfortunates. But they’re the ones who take risks for freedom, the brave people who aren’t afraid to step up with pride and say, “This is what I stand for. Want a piece of it?”
George Lemmond
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Posted by Scott Dunn on February 27, 2009
Ok, ok, ok, I get it. We are in the midst of one of the biggest recessions in the last 20 plus years, according to the media. Everyday I look at my RSS feeds, my google page or the news. It is all doom and gloom. Personally, I am tired of it and believe now is the best time to be in and grow a small business. Yes, I know fear sells and yes I know media companies are in it to make money, but come on people. Give me a break. Can’t I have just a little bit of good news sprinkled in with the doom and gloom?
As someone who is participating in the American Dream via entreprenuership, I am always looking for ways to improve, stengthen and grow my business. So instead of focusing on the doom and gloom, I am focusing on the positives. The positives of a good recession for a small business owner, in my mind, are as follows:
1) Invest in your infrasturcture.
- Small businesses by nature are set up to run lean and mean. We do not have access to millions and millions of dollars from ponzi/hocus pocus fianancing, so we must be practical with our resources. In good times this means sales reps don’t want to “waste their time with us” and in down times we can pick up equipment for pennies on the dollar. Now is the time to purchase the equipment you want but could never justify the cost. If you are buying used equipment, MAKE SURE you purchase a service contract. You will sleep better at night.
2) Invest in your people.
- Let’s face it. The most important thing in any business is your client base. Right after that, it is your people. Now is the perfect time to not only train your people, but also recruit new employes. The recession will end and when it does, are your people better, the same or worse for the experience? How many jobs can one employee perform and are they fully trained on that new piece of equipment? Are they cross-trained in two to three other positions? What were your biggest employee headaches over the last few years? Now is the time to solve them. Recruit, recruit, recruit. The best hires I have ever made were people that took six months to a year to recruit. Now is the best time to find new employees so you do not have to make knee jerk reactions when you do have to hire. Most everyone will at least sit down for a cup of coffee and start a conversation. Call all the people who did not want to talk to you for the last two years and meet with them. You will be amazed at what you find out about a person…like are they really worth all the hype?
3) Invest in your customers.
- This is THE most important thing that any small business can do. What can you do, right here right now, to strengthen a relationship with one of your customers? Find something in your business that you can use to help them. It does not necessarily have to be a product or service that is fee based. A tremendous value add you can provide is education. What is happening in your industry that will affect your customers? Take the time now to build trust and help your clients prepare for the future. Note, I did not say this is a sales call for you to peddle your wares.
4) Build NEW alliances.
- Stop reading this blog, pick up the phone right now and call someone. Anyone. Build a new relationship with someone outside of your current network. You are on every social media sight known to man, so pick up the phone and put a voice to that face. The more people who know you, the easier it is for them to refer you.
This “recession” will end. What you do right now right here, today will pave the road for your success in the future.
TAKE ACTION NOW!
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Posted by Scott Dunn on November 29, 2008
Despite reports of advertising’s imminent demise, it still does work, under the ideal circumstance.
The proof. I was comfortably vegetating on my couch watching my third NFL game of the day, when a TV commercial interrupted my peace. I sprang into action, put on my Nikes, ran to my car, and raced to the nearest place where I could buy the product that alerted me to its existence.
I completed the transaction, drove expectantly homeward, and enjoyed the satisfaction of a purchase well made.
Are you longing to know what it was that awoke my latent need or instilled the urgency of my frenetic action? Or what irresistible force overcame the immovable object?
It was Arby’s. The TV situation depicted a man who couldn’t find a living soul until he found a live one. The discoveree was stuffing his mouth and explained that everybody is at Arby’s, where they are selling five Roast Beef and Cheddar Sandwiches for five bucks. That triggered me.
Why did it work for me?
- I was hungry
- I could get there quickly
- I am of their targeted audience—older, a roast beef lover
- I was a lapsed user—-hadn’t had an Arby’s in five years
- I identified with the characters. Average looking guys.
So, is this the proof that you needed that advertising can work? Yes. All you need is a product that works, the right audience, a brand that is acceptable, and an incentive. It’s obvious that timing is essential.
Technology hasn’t made advertising as we knew it passé, but it has made it tougher. Competition is fiercer, and consumer patience is thinner.
Arby’s connected with me on a late Sunday afternoon. How many commercials sped through my head, unnoticed and uncared for?
George Lemmond
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